KELSVORA™ | Operated by Hangzhou Xuxiantuan Network Technology Co., Ltd. | Registered Address: Room 113, South Building, No. 2-1, Wujiamen, Xinggongtang Village, Liangzhu Street, Yuhang District, Hangzhou City, Zhejiang Province, China | Legal Representative: Wang Xuean | Email: service@kelsvora.com
Effective date: September 30, 2026
1. Website Terms
These Terms of Use govern access to and use of the KELSVORA™ website, including its text, images, navigation, search features, customer areas, review tools, and other online functions. Commercial transactions are governed separately by the Terms of Service and the policies referenced there.
By accessing the website, a visitor agrees to use it lawfully and in accordance with these terms. If a visitor does not agree, the visitor should discontinue access. Mandatory legal rights remain unaffected.
2. Permission to Access
KELSVORA™ grants visitors a limited, revocable, non-exclusive, non-transferable permission to access the website for personal shopping, product research, customer support, or other lawful purposes consistent with the site’s intended operation. This permission does not transfer ownership of any site content, software, brand element, or data compilation.
Visitors must not present themselves as agents of KELSVORA™, imply an endorsement that does not exist, or use the site in a manner likely to confuse customers about the source of goods or information.
3. Acceptable Use
Visitors must not:
- Use the website for unlawful, fraudulent, deceptive, threatening, abusive, or discriminatory activity.
- Introduce malware, harmful code, automated attacks, or any mechanism intended to disrupt the website or another user’s device.
- Attempt to bypass access controls, probe security without written authorization, or enter an account or system for which access has not been granted.
- Scrape, harvest, index, or extract site content or personal information at a scale or in a manner that burdens the service, except where applicable law expressly permits it.
- Interfere with inventory availability, site performance, reviews, search results, or another visitor’s legitimate use.
- Submit false identity details, impersonate another person, or conceal activity for an unlawful purpose.
- Reproduce, alter, distribute, or commercially exploit protected content without permission or a legal exception.
Reasonable use of ordinary browser functions, accessibility tools, and public search indexing is permitted when it does not undermine security or violate applicable law.
4. Accounts and Access Credentials
If account features are offered, users are responsible for providing accurate information, safeguarding access credentials, and restricting access to their devices. Notify service@kelsvora.com promptly if an account may have been accessed without authorization.
We may require reasonable verification before restoring access or changing sensitive account details. A user is responsible for activity the user knowingly authorizes, while responsibility for unauthorized activity will be assessed under applicable law and the surrounding facts.
5. Intellectual Property
The KELSVORA™ name, visual identity, product photography, original descriptions, page layouts, graphics, and other proprietary site materials are owned by or licensed to Hangzhou Xuxiantuan Network Technology Co., Ltd. and are protected by applicable intellectual property laws. Third-party names and materials remain the property of their respective owners.
Visitors may view and make a temporary personal copy of publicly available pages for lawful, noncommercial reference. Any broader reproduction, adaptation, public display, distribution, extraction, or commercial use requires prior written authorization unless a statutory exception applies.
No license is granted to use the KELSVORA™ name, marks, or product presentation in a way that suggests affiliation, endorsement, or origin without written permission.
6. Reviews and Other User Submissions
Where the website allows reviews, questions, photographs, or other submissions, the user must have the right to provide the material. Submissions must be relevant, honest, and free from unlawful content, confidential information, malicious code, misleading claims, harassment, and infringement of third-party rights.
The user retains ownership of original submission content. By submitting it, the user grants KELSVORA™ a non-exclusive, worldwide, royalty-free license to host, reproduce, format, translate, and display that content for operating, moderating, and promoting the website and products, subject to applicable privacy law. The user may request removal where legal or platform procedures allow.
We may moderate or remove submissions that violate these terms, are unrelated, expose personal data, or create legal or security risk. Moderation does not mean we endorse every submission or verify every factual statement made by users.
7. Third-Party Links and Tools
The website may link to carrier tracking, social platforms, maps, or other independent services. These links are provided for convenience or functionality. Third parties control their own content, availability, security, and privacy practices. Visitors should review the terms and notices of a third-party service before using it.
KELSVORA™ is not responsible for independent third-party content or conduct merely because the website provides a link. This does not limit responsibility where applicable law assigns it to us or where we have expressly adopted the content.
8. Website Information
We work to keep website content useful and current, but general editorial material may occasionally contain a typographical error, outdated reference, or temporary inconsistency. We may correct, clarify, or remove website content. Product and order matters are addressed under the Terms of Service and the specific information presented during order submission.
General decorating ideas, placement examples, and care articles are informational. Users should consider product instructions, surface conditions, installation requirements, and personal circumstances before relying on general guidance.
9. Availability and Technical Changes
We may maintain, update, secure, redesign, or temporarily suspend part of the website. Continuous or error-free availability is not promised. Planned and emergency maintenance may affect access, and features may vary by device, browser, or location.
We will use reasonable care in operating the website. Where a technical issue affects an order or a statutory right, the issue will be addressed under the relevant policy and applicable law.
10. Disclaimer
The website is provided for access and use on an “as available” basis. To the extent permitted by law, we do not promise that every general site feature will always be uninterrupted, compatible with every device, or free from minor errors. This disclaimer does not apply to express product commitments, accepted orders, privacy duties, security duties imposed by law, or consumer protections that cannot be excluded.
Users are responsible for maintaining reasonable device security, current software, and reliable connectivity when accessing the website.
11. Limitation of Liability
To the fullest extent permitted by law, KELSVORA™ is not responsible for indirect or unforeseeable loss arising solely from ordinary website interruption, third-party connectivity, or a visitor’s prohibited use. We do not exclude or limit responsibility for fraud, deliberate misconduct, death or personal injury caused by negligence, breach of mandatory privacy or consumer law, or any liability that cannot lawfully be restricted.
Any lawful limitation will be interpreted narrowly and in context. Website terms do not reduce remedies relating to goods, orders, or personal information under the applicable policies or law.
12. Indemnity for Misuse
Where permitted by law, a user agrees to reimburse KELSVORA™ for reasonable direct loss resulting from the user’s intentional unlawful access, distribution of malicious code, infringement of third-party rights, or material breach of the acceptable-use rules. This clause does not apply to ordinary consumer browsing, accidental conduct without fault, or loss caused by KELSVORA™.
13. Suspension and Termination
We may restrict or suspend website access where reasonably necessary to protect users, systems, intellectual property, or legal compliance, including in response to credible fraud, security abuse, automated attack, or repeated material violation of these terms. Where appropriate and lawful, we may provide notice and an opportunity to correct the issue.
Termination of website access does not erase rights or obligations that arose earlier. Sections concerning intellectual property, lawful submissions, liability, and dispute resolution continue only to the extent needed for their purpose.
14. Governing Law and Consumer Rights
These terms are governed by the laws applicable to Hangzhou Xuxiantuan Network Technology Co., Ltd., subject to mandatory rights and jurisdiction rules in the user’s place of residence. Users may use any court, regulator, or dispute process available under non-waivable law. Questions or concerns may first be sent to service@kelsvora.com for practical review.
15. Changes and Severability
We may update these terms to reflect changes in website functions, security practices, operations, or law. The effective date at the top identifies the current version. Material changes will be presented through a reasonable notice method where required.
If any provision is held invalid or unenforceable, it will be adjusted only as far as necessary, and the remaining provisions will continue in effect. A delay in enforcing one provision does not waive the right to enforce it later.
16. Contact
Questions about website access, content permissions, accounts, or these Terms of Use may be sent to service@kelsvora.com. Include enough detail for us to identify the relevant page or feature. Customer support inquiries are reviewed and answered within 3 business days.